Warranty

Fizzing Cool LTD. products have a 3 years warranty.
This warranty is void if our products are used for commercial purposes or damaged during abnormal use.
Our Warranty is only good for product replacement and does not warrant a refund of any type.
Fizzing Cool LTD's obligation in the event of a defective product is to repair or replace the defective part
or product with a comparable part or product at Fizzing Cool LTD's discretion.
Damage from improper use is not covered. Our warranty covers the functionality of the product.
Fizzing Cool LTD will replace your product free of charge in the instance of a manufacturer defect.

What is covered under our 3 years warranty:

  • Defective insulation (not keeping things cold or hot)
  • Rust

What is not covered under our policies:

  • Damage due to improper care, usage, and time
  • Damaged packaging

In order for your warranty claim to be approved, the following conditions must be met:

  • You must have purchased the product from a Fizzing Cool LTD authorized dealer.
  • You must provide proof as to the date of purchase from the Fizzing Cool authorized dealer.
  • Defective products must be returned directly to Fizzing Cool LTD in the adequate packaging to prevent damage during shipping.
    An original copy of the receipt must be included with your return.

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